What to put on an emergency contact sheet for your parent

A mother and daughter writing a large-print contact sheet together at the kitchen table

If someone needed to call you from Mom's house, would they know your surname? Would they know which daughter you are? Would they find a current number before finding a takeout menu from 2018?

Start with the details someone needs to use

Include your parent's preferred and full name, home address and the phone number used there. Add a primary family contact and a backup, with their relationship and current numbers.

If a trusted nearby person has agreed to help, include their name and the specific role they've accepted. Don't list a neighbor as available simply because they live next door.

Add relevant healthcare contacts, such as the usual clinic and pharmacy, if your parent wants them included. Keep the local emergency number clearly identified.

Use large, readable text. This is one place where fitting everything on a tiny card can defeat the purpose.

The sheet, in order
  1. 1
    Name, address, home number

    Preferred name and full name. Large text. This is not the place for a tiny card.

  2. 2
    Two family contacts, with roles

    Primary and backup, relationship and current number. A neighbor only if they've agreed.

  3. 3
    Where the current lists live

    Medication and allergy list, care instructions, advance documents. Point to them, don't copy them.

  4. 4
    A checked date

    At the bottom. Replace old copies so two versions don't circulate.

Point to current information without copying everything

Note where an up-to-date medication and allergy list is kept, if your parent uses one, and where relevant care instructions can be found. A clinician or pharmacist can help clarify what medical information should be recorded.

If your parent has completed advance care documents, note where the current copies are where the right people can reach them. Don't treat the contact sheet as authority to make decisions on their behalf.

Avoid putting passwords, full financial account details or sensitive information unrelated to the purpose on a sheet that visitors may see.

Your family may need a more detailed private record elsewhere. Keep this page focused on helping someone find the right person and the right information.

Test it with the person who might need it

Agree with your parent where the sheet should go and who should receive a copy. Ask a designated helper to look at it and explain whom they would call and where they'd find the relevant information.

If they need you to interpret the page, simplify it. Spell out names and avoid abbreviations only you understand.

Choose someone to update it when contacts or arrangements change. Put a checked date at the bottom and replace old copies so different versions don't keep circulating.

For a suspected emergency, contact emergency services rather than working through family contacts first and delaying help.

Questions you might be asking

Should the sheet be printed or digital

Use what your parent and agreed helpers can reliably access. A printed copy and an appropriately shared digital copy can both be useful, provided they stay current.

Should every relative receive the sheet

Share it according to the role each person has and your parent's preferences. People who only need a contact number may not need access to more detailed personal information.

Written by the HeyVini team. Drawn from what caregivers tell us, checked against caregiving and medical guidance.