Vini now remembers your conversation

Sarah at her desk, glancing at her phone

Vini asks Mom a question at ten. Mom sees it at half past twelve, after her walk and a cup of tea, and answers. That's how parents use chat. Nobody replies in neat little blocks.

Until this week, Vini could lose the thread in that gap. We saw it happen in a real family: someone answered a question two and a half hours later and Vini had forgotten she'd asked. Not good enough.

What changed

Conversation history now lives somewhere safe instead of in short-term memory, so a reply that arrives hours later, or after we've done maintenance on our side, still lands in context. Vini remembers what she asked and why.

Two smaller things shipped alongside it. You can now change your time zone by telling Vini in chat ("I moved to London") and she reads your local time back so you know it took. And when a family member says they're unwell but nobody in the family can be reached on their chosen channel, Vini says so honestly and suggests calling someone directly, instead of claiming the family has been told when nobody was.

Vini carries the thread across chats and time
โ€น
Viniwith Sarah
MargaretAsk Sarah to call me whenever she is free4:10
I've added a note for Sarah to call you when free, Margaret.4:10
โ†’ Sarah's chat ยท half an hour later
SarahVini, how is Mom today?4:41
She checked in this morning and is doing well. She asked you to call when you're free.4:41
+Message๐ŸŽ™

A real exchange with Vini, names changed.

Why

A care product that forgets mid-conversation is worse than one that never asked. And the honesty change came from a hard look at what happens on the day it matters. We'd rather Vini say "I couldn't reach anyone" than reassure someone with a message that went nowhere.

What it means for your family

Fewer "sorry, what were we talking about" moments for your parent. And when Vini tells you the family has been notified, that is now always true.

Written by the HeyVini team. Drawn from what caregivers tell us, checked against caregiving and medical guidance.